Guides

How to use KarroFix

Same account on the website and the iOS / Android app. Videos and photos for each step will be added here.

For customers

Book a technician, compare estimates, authorize work, and pay online.

1. Sign in

Use your KarroFix email. On a new phone or computer you may get a 6-digit code to confirm it is you.

2. Request service

Add a vehicle, describe the issue, pick a time. Nearby technicians send estimates — there is no locked-in price at posting.

3. Approve and pay

Compare estimates, authorize extra work if needed, then pay the invoice by card or Apple Pay. Points and labor credits apply on the bill.

Customer video — coming soon
Customer photos — coming soon

For technicians

Take marketplace jobs, send estimates, and get paid through Stripe Connect.

1. Set up

Upload documents, connect payouts, and pick KarroFix, Solo Pro, or Business. New devices also need the login code.

2. Bid and work

Send a marketplace estimate with labor and parts. Add inventory on Solo Pro and Business. Walk-in shop work stays on the invoice — print it, email or text it, or show a QR for a signature. Do not send an in-app estimate.

3. Finish and collect

The customer pays KarroFix. Labor commission and parts reimbursement go to your connected payout account after the hold.

Technician video — coming soon
Technician photos — coming soon
Create a customer accountJoin as a technician